FRIENDS FROM THE CITY, LLC

Capabilities

• ●Friends From The City transforms how government serves people.
• ●We are an 8(a), Woman-Owned Small Business (WOSB), and Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in digital modernization, human-centered design, product strategy, user research, service design, and software development.
• ●We help agencies understand how people experience complex systems, translate those insights into clear requirements, and work alongside engineering teams to build usable, accessible digital services.
• ●Our strength is high-stakes work where policy, technology, operations, and human behavior intersect.
• ●Our experience includes digital services for Veterans, clinicians navigating federal quality programs, state permitting and licensing systems, and educators using the Smithsonian’s Searchable Museum.
• ●We support the full product lifecycle from discovery and research through design, development, testing, and implementation.

Provenance

Certifications

• WOSBsince Oct 2021 · through Jun 2029

  WOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-10-21.

• 8(a)since Jun 2023 · through Jun 2032

  8a — status as published by the U.S. SBA Small Business Search. Last verified 2026-10-21.

• SDVOSBsince Jan 2021 · through Jun 2029

  SDVOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-10-21.

• VOSBsince Jan 2021 · through Jun 2029

  VOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-10-21.

Specialties